Nagios Incident Manager

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Nagios Incident Manager™ is a powerful tool for managing infrastructure incidents and enabling faster problem resolution across an organization's entire IT infrastructure.
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Description


Nagios Incident Manager Overview

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Nagios Incident Manager is an enterprise-class incident management application that allows teams and individuals to track and solve problems faster using a powerful web-based application that offers security, mobility, third-party integration, and tools for collaboration.

Nagios Incident Manager provides organizations with many benefits, including:

  • Ease of Use: Web-based interface lets admins hand out control of incoming tickets to different users and teams. Teams and individuals can easily manage their own tickets based on priority and status. nagiosim4

  • Simple Integration: Integrates easily with other Nagios-based solutions, as well as third party applications through the use of web API's.

  • Multi-Tenancy: Manage multiple teams of users and keep tickets compartmentalized based on user, team, or incident type.

  • Track Statistics: Track incident statistics, mean time to resolution (MTTR), and first response times with incident reporting tools.


  • Accessible API: Flexible web-based API allows for 3rd party tools to utilize automation, ticket management, and custom actions for ticket updates.

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